Successful Compliance
For Efficient Organizations with ISO 37301:2021 - The Practical Guide
Compliance Management System (CMS) is a management tool that effectively supports compliant behavior in organizations. The integration of CMS related functions and measures into existing operational structures and processes enhance the effectiveness and efficiency of a sustainable development of your organization.
ISO 37301:2021 "Compliance management systems - Requirements with guidance for use" provides worldwide standardized requirements for the development, implementation, maintenance and continuous improvement of a CMS. The extent to which the requirements are implemented is to be flexibly adapted to the individual situation of each organization such as its risk exposure, size, industry, complexity of activities or legal form. The application to only a part of an organization is possible.
The 2nd revised edition of this practical guide reflects the changes to the predecessor standard ISO 19600: 2014 "Compliance management systems - Guidelines". Expanded with numerous new practical tips and examples, it supports compliance officers and everyone involved in the design and implementation of a CMS for any type of organizations. For executives and members of governing bodies it serves as handbook to safeguard their duties of care for implementing adequate measures to prevent non-compliant behavior and to establish and maintain an effective compliance culture.
Barbara Neiger
Barbara Neiger is lead auditor for ONR 192050:2013-02-01 “Compliance Management System (CMS) – Requirements and Guidance for Use” and ISO 19600:2014-12-15 “Compliance management system – Guidelines”, as well as an IRCA (A17070) trained Lead Auditor for Quality Management Systems. As an independent consultant, she advises organisations and gives seminars on the topic of the development, implementation and continual improvement of compliance/anti-corruption management systems. Prior to her current activities, for more than 20 years she worked in senior and chief executive positions in the banking sector in the CEE region. In addition to market responsibilities (retail, corporate banking/corporate finance, treasury), she was also responsible for risk management, legal, compliance and internal audit sectors for a number of years. She is a certified compliance officer and IFC Certified Coach, studied law at the University of Vienna (PhD. 1986), and holds an MBA in Executive Management from the Vienna University of Economics (2006) as well as an MA in Anti-Corruption Studies from the International Anti-Corruption Academy Laxenburg (2014).
As an expert, the author was a member of the Austrian delegation to the ISO/PC 271 international project committee for the development of ISO 19600 and is head of the Austrian delegation to the ISO/PC 278 international project committee for the development of an ISO standard for anti-bribery management systems (publication anticipated in late 2016).