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Norm

ISO/IEC 19086-2:2018

Ausgabedatum: 2018 12 12

Cloud computing — Service level agreement (SLA) framework — Part 2: Metric model

This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document e...
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Herausgeber:
International Organization for Standardization
Format:
Digital | 39 Seiten
Sprache:
Englisch
ICS
35.210
Fachgebiete
IT, communication & electronic, Applications of information technology, Cloud computing IT, communication & electronic, Information technology, Cloud computing Services & management, Company organization and management. Quality, Cloud computing

This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics.

This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086-1, ISO/IEC 19086-3 and ISO/IEC 19086-4.

This document does not mandate the use of a specific set of metrics for cloud SLAs.

ISO/IEC 19086-2:2018
2018 12 12
Cloud computing — Service level agreement (SLA) framework — Part 2: Metric model
Norm
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