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Norm

ISO/IEC 20000-6:2017

Ausgabedatum: 2017 06 06

Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems

ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1....
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Herausgeber:
International Organization for Standardization
Format:
Digital | 13 Seiten
Sprache:
Englisch
ICS
03.080.99 35.020 03.120.20
Fachgebiete
IT, communication & electronic, Information technology, Information technology (IT) in general Services & management, Company organization and management. Quality, Product and company certification. Conformity assessment Services & management, Services, Other services

ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements specified in ISO/IEC 20000-1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.

A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021-1.

ISO/IEC 20000-6:2017
2017 06 06
Information technology — Service management — Part 6: Requirements for bodies providing audit and ce...
Norm
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