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Norm

ÖNORM ISO/IEC 20000-3

Ausgabedatum: 2013 05 15

Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 (ISO/IEC 20000-3:2012)

This part of ISO/IEC 20000 includes guidance on scope definition, applicability and demonstration of conformity to the requirements specified in ISO/IEC 20000-1. The guid...
Weiterlesen
ZURÜCKGEZOGEN : 2019 12 02
Herausgeber:
Austrian Standards International
Format:
Digital | 34 Seiten
Sprache:
Englisch
Standards mitgestalten:
Komitee 001: Informationstechnologie
ICS
35.020
Fachgebiete
IT, communication & electronic, Information technology, Information technology (IT) in general
This part of ISO/IEC 20000 includes guidance on scope definition, applicability and demonstration of conformity to the requirements specified in ISO/IEC 20000-1. The guidance in this part of ISO/IEC 20000 will assist the service provider to plan service improvements and/or prepare for a conformity assessment against ISO/IEC 20000-1.
ÖNORM ISO/IEC 20000-3
2013 05 15
Information technology - Service management - Part 3: Guidance on scope definition and applicability...
Norm
↖
Norm
ISO/IEC 20000-1:2011
Ausgabedatum : 2011 04 12
Information technology — Service management — Part 1: Service management system requirements