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Norm

ÖNORM ISO/IEC 20000-2

Ausgabedatum: 2013 05 15

Information technology - Service management - Part 2: Guidance on the application of service management systems (ISO/IEC 20000-2:2012)

This part of ISO/IEC 20000 provides guidance on the application of an SMS based on ISO/IEC 20000-1. This part of ISO/IEC 20000 provides examples and suggestions to enable...
Weiterlesen
ZURÜCKGEZOGEN : 2019 12 02
Herausgeber:
Austrian Standards International
Format:
Digital | 95 Seiten
Sprache:
Englisch
Standards mitgestalten:
Komitee 001: Informationstechnologie
ICS
35.020
Fachgebiete
IT, communication & electronic, Information technology, Information technology (IT) in general
This part of ISO/IEC 20000 provides guidance on the application of an SMS based on ISO/IEC 20000-1. This part of ISO/IEC 20000 provides examples and suggestions to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.
ÖNORM ISO/IEC 20000-2
2013 05 15
Information technology - Service management - Part 2: Guidance on the application of service managem...
Norm
↖
Norm
ISO/IEC 20000-1:2011
Ausgabedatum : 2011 04 12
Information technology — Service management — Part 1: Service management system requirements
Norm
ISO/IEC 20000-1:2018
Ausgabedatum : 2018 09 14
Information technology — Service management — Part 1: Service management system requirements